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Cooper Bloom works hard to ensure that all our products are produced with high-quality materials & shipped on time and accurately. Cooper Bloom accepts returns and will issue a full refund within 30 days of the end of purchase if customers are disappointed with their order for any of the following reasons: The product itself is flawed; The quality of the printing is poor; Or if the final product is materially different than the design presented on the website. If you are in any way unsatisfied with your purchase, please email me.